Welcome to the vaultu.net Help Center! We specialize in local AI deployment, AI agent configuration, automated workflows, and remote technical implementation services. Whether you are just learning about our offerings or have already placed an order, you can find answers to frequently asked questions here.

  1. What services does vaultu.net provide?
    We primarily offer local AI deployment, AI agent configuration, automated workflow design, and related technical support, helping users build an AI-powered work environment tailored to their specific needs.
  2. What service plans are currently available?
    We offer four service plans:
  • Student Plan: Designed for students, academic research, and study organization.
  • Professional Plan: Designed for independent professionals and automated tasks.
  • Business Plan: Designed for daily enterprise operations and data processing.
  • Custom Plan: Designed for complex workflows and personalized AI architecture requirements.
  1. How do I request a service?
    You can select the appropriate plan on our website and fill out the requirements form—providing your name, email address, chosen plan, specific needs, and expected duration of use. Once submitted, our team will contact you via email.
  2. How soon will I receive a response after submitting a request?
    Typically, we will reach out within 48 hours of receiving your request to confirm your service needs, hardware specifications, and the proposed solution.
  3. How long does AI deployment take?
    Generally, the development and configuration phase takes 7 to 15 days following the confirmation of the project plan. The exact timeline depends on the complexity of the project, your hardware, and specific technical requirements.
  4. Is additional hardware required?
    Local AI deployment requires computer hardware suitable for the specific models and workloads involved. Our team will assess your needs and existing equipment to provide appropriate configuration recommendations.
  5. Are there charges during the development and testing phases?
    There are no monthly subscription fees during these stages. We complete the planning, development, configuration, and testing phases first; monthly subscription billing only begins once the remote deployment is successfully completed and the service has been handed over and confirmed by the user.
  6. How does the monthly subscription begin?
    Once the remote deployment, functional testing, and final handover are complete—and you have confirmed that the service has been successfully delivered—we will initiate the monthly subscription based on your chosen plan.
  1. Can I cancel my subscription?
    Yes. You may request to cancel future subscriptions through your subscription management channel or by sending an email to support@vaultu.net. The effective date of the cancellation and the handling of any charges already incurred will be determined in accordance with the terms of your subscription agreement.
  2. What should I do if issues arise during deployment?
    If you encounter configuration errors, compatibility issues, or functional anomalies during deployment or testing, please contact our technical support team. We will assist in investigating and resolving such issues within the scope of the original service agreement.